Electronic Security Technician

About Us and the Role

We are seeking a Commercial Security Systems Installer / Service Technician to add to our growing team. The ideal Candidate will have 2 - 10 years’ experience in the electronic security industry. Mid to senior level experience is ideal for this position.

Paramount Security Consultants is a commercial security integration company that protects businesses in the Greater Charlotte region and beyond. Our company is privately owned and operated. We pride ourselves in cultivating a positive work culture where hard work and fun go hand in hand. Our employees thrive in learning new skills and providing a service and products that keep people and companies protected.

As an Install/Service Technician, you have the opportunity to learn under a Lead Technician as needed. Our goal is to have Technicians work on their own. Depending on project size and scope, we sometimes work in pairs or teams. Our training program qualifies you to face a wide array of responsibilities in the field. Your success equals company success. Our Install/Service Technicians install and service access control systems, intrusion systems, IP video, fire alarms, intercoms, enterprise systems and integrate into existing customer systems and security platforms.

Work schedule is typically Monday through Friday 8a – 5p. Some overtime is required when exceeding customer expectations. While not common, there is occasional travel out-of-town and overnight. Exceeding customer expectations equals additional earning opportunities for our Service Technicians.

    • Working on customer locations both individually and in teams

    • Assess and troubleshoot system problems with non-working systems and make repairs

    • Perform customer site visits to determine system design and optimal system configuration

    • Commissioning new systems and train customers in their use

    • Proficiently perform demonstrations of various systems

    • Ensuring the highest level of safety and responsibility to avoid injury, property damage or loss of unused materials

    • Provide exceptional customer service at all times

  • Qualifications

    • Previous Electronic Security, IT Networking, Structured Cabling, or Mechanical experience required

    • Coach able and desire to learn

    • Mechanical aptitude

    • Customer service skills

    • Commitment to safety

    • Professional appearance and demeanor

    • Ability to work regular business hours

    Employment Requirements:

    • Must have valid driver's license (Required)

    • Ability to commute/relocate to Matthews, NC 28105; Reliably commute or planning to relocate before starting work (Required)

    Education Requirements:

    Must have a high school diploma or equivalent (Required)

    Experience Requirements:

    Electronic Security Service and/or Installation: 2 years (Required)

  • Compensation

    Job Type: Full-time, In-person

    Expected hours: 40 – 45 per week

    Pay: $18.00 - $32.00 per hour

    • Technician – Level 1: $18hr-$22hr

    • Technician – Level 2: $22hr-$26hr

    • Technician – Level 3: $26-$32hr

    • Technician – Level 4: $32- $ Negotiated

    Supplemental Pay: Bonus opportunities

    Benefits

    • Company vehicle provided

    • All major tools provided

    • Company clothing provided

    • Laptop

    • Cellphone

    • Employee discount

    • Professional development assistance

    • Referral program